At Ekavira, we strive to ensure your satisfaction with every purchase. However, if you are not fully satisfied with your order, we gladly offer returns, subject to the following terms:

  1. Return Initiation :
  • All returns must be initiated within 2 days of receiving the product. Any request made after this period will not be accepted.
  • To initiate a return, please contact our customer support team with your order details and reason for return.
  1. Return Conditions :
  • Products must be in their original, unused, and unwashed condition, with all tags and packaging intact.
  • Returns will only be accepted after passing a thorough Quality Control (QC) check. If the product shows signs of use or tampering, the return will be denied.
  • Ekavira reserves the right to reject returns that do not meet our QC standards.
  1. Credit Note :
  • Upon successful return, we will issue a credit note equivalent to the full purchase value of the returned item(s).
  • The credit note will be valid for 2 months from the date of issuance and can be used on any product available on our website.
  1. Non-Returnable Products :
  • Certain items, such as customized or made-to-order products, may not be eligible for return. These items will be clearly marked on the product page.
  1. Shipping Costs :
  • Return shipping costs will be borne by the customer unless the return is due to a defect or error on our part.
  • Original shipping charges are non-refundable.

We value your business and aim to make your shopping experience with Ekavira seamless. If you have any questions regarding our return policy, please feel free to reach out to our support team.